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Cadet | Tier 2
April 20, 2022
Question

it's not capturing proper elements in website

  • April 20, 2022
  • 12 replies
  • 195 views
it's not capturing proper elements in website

    12 replies

    BasuRajAuthor
    Cadet | Tier 2
    April 30, 2022

    Hi,

    I am accessing Automation Anywhere through Remote Desktop Connection (RDP) remotely and I am creating one bot there, where in I am trying to record some elements on Web Page but it's not able to capture elements properly.

     

    Can I get assist on this?

    Automation Anywhere Team
    September 4, 2022

    Hello @Basavraj Chougule​, Please follow below KB article steps on Bot Agent machine,

    https://apeople.automationanywhere.com/s/article/Object-Cloning-Able-to-capture-the-object-but-highlighted-on-a-wrong-place

     

    Also, if still same issue persist, please validate below points on machine from where you are taking RDP. Mostly, while taking RDP, it takes display setting configuration from parent machine from where we are taking RDP.

     

    • Proper resolution.
    • Validate scaling level is set to 100%