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Navigator | Tier 3
January 7, 2022
Question

Issues with Universal Recorder and Capture actions. I am undergoing some bot developer courses which require the use of the Universal Recorder and capture actions. However, upon using the universal recorder i will wait for the text.

  • January 7, 2022
  • 10 replies
  • 201 views

or the box to glow red and then click to capture it. In theory it should capture what just glowed read however when the capture action appears in my automation anywhere community edition it has captured some completely random part of the page. Can anyone explain why this is and potentially help me resolve this issue? See image below for reference. I selected the email box and it glowed red so it should have captured that but instead it's captured some other part of the screen.invoicely

    10 replies

    AazzaAuthor
    Navigator | Tier 3
    January 7, 2022

    Hi @Tamil Arasu​ I am using main to capture the web pages but still getting this issue.

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    January 7, 2022

    I believe you're enabled and using the Anchor to capture the web pages

     

    Please use the Main

     

     

    image

    _Tamil_
    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    January 7, 2022

    I'm able to capture without issue using the Main option

     

    Could you please re-open the web page and give it try

    image 

    image 

     

    _Tamil_
    AazzaAuthor
    Navigator | Tier 3
    January 10, 2022

    Hi @Tamil Arasu​ I have re-opened my web page and still no luck. Also could you explain to me why when i do capture there is a black bar at the bottom of my screen as well? Here is my recent attempt at trying to capture the email box and here is the outcome.

     

    recorder issue

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    January 10, 2022

    Can you please set the text value and give it try whether filling in data or not

    _Tamil_
    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    January 10, 2022

    Now, you're recording. Could you please try to capture the area step by step? to use

    Recorder-->Capture Action

    _Tamil_
    AazzaAuthor
    Navigator | Tier 3
    January 10, 2022

    As in fill in an email address?

     

    capture issue 3

    AazzaAuthor
    Navigator | Tier 3
    January 10, 2022

    This is from using the capture action, as you can see the email address box is highlighted red i have then selected it and i have went on to my capture to see what it's captured and it is way off.capture issue 2

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    January 10, 2022

    I think you have filled it incorrectly.

     

    The below links may help you get some idea about to deal with Web Pages.

     

    Automation Anywhere A2019 Build-A-Long RPA Challenge

    RPA Challenge | XPATH Manipulation for Dynamic Web Page ...

     

     

    _Tamil_
    Automation Anywhere Team
    September 4, 2022

    Hello @Aaron Saunders​, Reported issue can be observed in a case when machine zoom or scaling level is not set to 100%

     

    Go to browser settings and verify the zoom percentage, which should be set to 100%.

    Also, make sure the text size is set to 100% (can be checked by navigating to: Control Panel\All Control Panel Items\Display).

    Try setting default Screen resolution and Size of text, apps and other items and check if it resolves issue.