Issues with Recorder : Capture Action. I need to record some objects on browser for my bot and it gets stuck

Go to services.msc and check if the Bot Agent service is running. If you have admin access restart the service once. Still if you face same issue check with your network team to see if your firewall is blocking the connection

If the above steps not works, please create the support to automation anywhere team and they will help you at the earliest

Hi,

Please use the below Knowledge article links to address the issue.

https://apeople.automationanywhere.com/s/article/An-unexpected-problem-occurred-message-is-displayed-when-registering-device/p>

Thanks.

I’m having the same problem.  Did the KB article work for you?  If so can you post the contents of the above article in a reply on this thread?  I’m not able to access it.