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Is there an outage with AA360 control room?

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I’m experiencing latency issues in my control room and when deploying bots.

Best answer by ravi.pothana

Hi @aadewale 

https://status.automationanywhere.digital/

This site provides Automation 360 Cloud Service Status site, it displays real-time operational status, historical operational status, maintenance information, and incident history for all Automation 360 Cloud services worldwide, across all hosting regions.



 

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Automation Anywhere Team
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  • ravi.pothana
  • Automation Anywhere Team
  • 136 replies
  • Answer
  • August 29, 2023

Hi @aadewale 

https://status.automationanywhere.digital/

This site provides Automation 360 Cloud Service Status site, it displays real-time operational status, historical operational status, maintenance information, and incident history for all Automation 360 Cloud services worldwide, across all hosting regions.



 

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1 person likes this
  • S
    Sajith Sudhakaran
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Automation Anywhere Team
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  • ravi.pothana
  • Automation Anywhere Team
  • 136 replies
  • August 29, 2023

you can also receive updates regarding ongoing incidents and upcoming scheduled maintenance by email or RSS feed by using the “Subscribe” option on the top-right corner.

Users who are subscribed to incident notifications will also receive an email notification about the details of maintenance windows.

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  • aadewale
  • Author
  • Cadet | Tier 2
  • 1 reply
  • September 11, 2023

@ravi.pothana Good Afternoon issue. I’m experiencing the same issue again today. Latency issues with the DEV control room. Bots are not getting deployed to the machine when triggered. Also, when doing a cancel check in or check out of bot, the control room clocks and then provides an error message. The cloud site did not show any outages with AA360.

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Automation Anywhere Team
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  • ravi.pothana
  • Automation Anywhere Team
  • 136 replies
  • September 12, 2023

Hi @aadewale,

Good Evening, please create a support ticket at https://apeople.automationanywhere.com/ our support team will assist you on this issue. 

Thanks!

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