I'm trying to create a new instance using document automation. After create and define the fields. tried to process document but I Get this Error
EXTRACT_FAILED - [Native] : 500 : INTERNAL_FAILURE : An exception occurred during image processing
Hi @Mohamed Timor ,
Please restart all the AA services to fix this issue.
Hi @Mohamed Timor
500 is server side error. Can you try again, If there is no luck I'd recommend opening a support ticket with AA using below link
if you don't have access to the above link, Send an email to AA Support team "email@example.com" to get the access.