Hello,
I'm trying to create a new instance using document automation. After create and define the fields. tried to process document but I Get this Error
EXTRACT_FAILED - Native] : 500 : INTERNAL_FAILURE : An exception occurred during image processing
Hi @Mohamed Timor
500 is server side error. Can you try again, If there is no luck I'd recommend opening a support ticket with AA using below link
https://apeople.automationanywhere.com/s/support/p>
if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.
Hi
Update the package of download and extraction task bots. It will work.
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