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Hello, I have an XLSX file. I open it with ExcelBasic:Open command. In my local desktop, It has no problem, but in a vdi it gets an error

error is "Unable to process 'String Open XML Spreadsheet' file type in the Excel package. Use the Excel_MS package to process such file types."

Has anyone come across with this?

 

may it be because of this excel label "highly confidential"?

 

Hi,

The error usually means the Excel Basic package is unable to open .xlsx  files saved in a certain format, especially if there are any restrictions like "Highly Confidential" labels, file protection, or special policies on the VDI. Try using the Excel Advanced or Excel Microsoft 365 package instead. Also, check if Excel is properly licensed and activated on the VDI — that often causes issues too.

Thank you ​@NewTushitha  i thought so. I asked team if they could change the label to General Use.

Hello Semih 3318,

 

The error suggests the VDI lacks full Excel support or the correct Excel Basic package handling .xlsx (Open XML) files. Use Excel_MS:Open instead, as it supports this format. Also, check if file labeling like "Highly Confidential" restricts access in VDI due to security policies. Ensure Excel is properly installed and licensed in the VDI environment.

 

Regards

Namrata Hinduja Geneva, Switzerland

Hello ​@NamrataHindujaGeneva 

Changing excel’s label resolved my problem, thanks for the reply.

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