Solved

Imported taskbots are empty

Forum|Forum|7 months ago
March 26, 2025
2 replies
20 views

Tony.H1
Ground Control | Tier 1

Automation exported from v.24 and when I import to v.32 all the taskbots are created, but each is empty. Am I doing something wrong? thanks

Best answer by Aaron.Gleason

What I would first do to troubleshoot this issue is to open the exported ZIP file. Take a look at the JSON files to see if all the actions are present.

If they are, it is possible with such a large version jump that some change in the structure of the JSON or the naming of the packages/commands may have occurred.

If you are not able to identify the issue, please email me directly at aaron.gleason@automationanywhere.com and I’ll take a look too.

+14

Aaron.Gleason
Automation Anywhere Team
Answer
Forum|Forum|7 months ago
March 26, 2025

What I would first do to troubleshoot this issue is to open the exported ZIP file. Take a look at the JSON files to see if all the actions are present.

If they are, it is possible with such a large version jump that some change in the structure of the JSON or the naming of the packages/commands may have occurred.

If you are not able to identify the issue, please email me directly at aaron.gleason@automationanywhere.com and I’ll take a look too.