The 22 Relevant Posts with Similar Symptoms are pending resolution since more than 3 weeks now:

1- https://apeople.automationanywhere.com/s/question/0D52t00001bVtQoCAK/how-to-resolve-the-issue-if-bot-has-struck-while-running-and-unable-to-run-bots

2 - https://apeople.automationanywhere.com/s/question/0D52t00001bVGbmCAG/i-still-get-the-error-unknown-user-username-is-already-running-a-bot-on-the-device-if-the-problem-persists-contact-your-system-administrator-can-anybody-help-me

3 - https://apeople.automationanywhere.com/s/question/0D52t00001bVC6qCAG/even-after-i-added-my-device-and-tried-to-connect-with-my-system-but-it-is-not-getting-connected

4 - https://apeople.automationanywhere.com/s/question/0D52t00001bUxbiCAC/why-i-am-getting-this-error-while-i-trying-to-run-a-bot-unknown-user-username-is-already-running-a-bot-on-device-if-the-problem-persists-please-contact-your-system-administrator

5 - https://apeople.automationanywhere.com/s/question/0D52t00001b4WftCAE/hi-community-edition-keeps-throwing-the-error-message-cant-run-xyz-due-to-active-bot-deployment-ive-tried-all-the-solutions-available-on-the-community-including-task-manager-end-task-logging-out-deleting-bot-runner-nothing-works

6 - https://apeople.automationanywhere.com/s/question/0D52t00001b3e8GCAQ/inprogress-unknown-error

7 - https://apeople.automationanywhere.com/s/question/0D52t00001b3HyGCAU/how-to-remove-the-bot-from-in-progress-section

8 - https://apeople.automationanywhere.com/s/question/0D52t00001b2rbZCAQ/issue-with-community-2-edition

9 - https://apeople.automationanywhere.com/s/question/0D52t00001b2VD6CAM/infinite-pending-execution-problem-what-can-i-do

10 - https://apeople.automationanywhere.com/s/question/0D52t00001b2GKfCAM/device-is-disconnected-after-bot-execution-fails-i-cannot-able-to-deletereconnect-to-device-because-it-is-showing-cannot-delete-device-it-is-part-of-bot-deployment-and-also-have-progress-execution-issue-in-inprogress-activity

11 - https://apeople.automationanywhere.com/s/question/0D52t00001b1qpwCAA/community-edition-still-shows-my-device-connected-even-though-the-agent-service-is-stopped

12 - https://apeople.automationanywhere.com/s/question/0D52t00001b1kBfCAI/cannot-deletedisconnect-device-from-control-room-cannot-run-bot-as-it-is-indicating-an-active-deployment-is-in-progress-although-no-bots-are-running-please-advice

13 - https://apeople.automationanywhere.com/s/question/0D52t00001b1iL2CAI/unable-to-disconnect-device-from-control-roomor-reinstall-device

14 - https://apeople.automationanywhere.com/s/question/0D52t00001b1hMVCAY/cannot-delete-device-as-it-is-part-of-an-active-bot-deployment

15 - https://apeople.automationanywhere.com/s/question/0D52t00001b1hFFCAY/cannot-deletedisconnect-device-from-control-room-cannot-run-bot-as-it-is-indicating-an-active-deployment-is-in-progress-although-no-bots-are-running-please-advice

16 - https://apeople.automationanywhere.com/s/question/0D52t00001b0rvkCAA/why-am-i-getting-this-error-while-trying-to-run-a-bot-unknown-user-username-is-already-running-a-bot-on-device-if-the-problem-persists-please-contact-your-system-administrator

17 - https://apeople.automationanywhere.com/s/question/0D52t00001aZxfiCAC/how-to-stop-a-botprocess-from-activity-manager

18 - https://apeople.automationanywhere.com/s/question/0D52t00001aZv2ECAS/not-able-to-run-my-bot-device-not-ready-for-deployment

19 - https://apeople.automationanywhere.com/s/question/0D52t00001aZqnoCAC/we-are-not-able-to-trigger-the-bot-from-aa-control-room-can-you-please-help-us-how-can-why-we-are-not-able-to-trigger-the-bot-from-aa-control-room

20 - https://apeople.automationanywhere.com/s/question/0D52t00001aYJvQCAW/i-am-not-able-to-connect-to-community-edition-and-it-is-showing-the-device-is-disconnected-but-i-have-tried-by-uninstalling-the-bot-agent-and-connecting-again-but-it-didnt-work-and-it-is-asking-to-contact-administrator

21 - https://apeople.automationanywhere.com/s/question/0D52t00001aYB8RCAW/not-able-to-delete-existing-device-in-community-edition-control-room-aa360-error-device-is-part-of-active-deployment-no-tasks-are-running-although

22 - https://apeople.automationanywhere.com/s/question/0D52t00001aY1PNCA0/i-am-not-able-to-run-bot-on-my-machine-out-of-sudden-tried-restarting-and-loginlogout-but-its-not-working

@Fouad G. Sabry and it’s been a year and the story continues.

No wonder why A360 isn’t making to top, among other RPA tools.

We have a solution for this issue. Please try this tool to delete the device and let us know if it helps:

https://rpademo.automationanywhere.com/deletedevice.php

cc: @Aaron.Gleason 

Somehow found the API solution on youtube (of course not the A360 channel).

Thank you for posting this as well.

@aakash 2100 Glad to know your issue is resolved, thanks for sharing the update.

@Fouad G. Sabry @SDM.S Please try the suggested solution and let us know if it works for you.

Hello @arjun.meda,

Hope everything is OK at your end and thanks a lot for your kind support in advance.

Actually, I have a different issue now, and I wish you can help me.

In Activity | In Progress, there is a pending execution entry for a bot since 2022 and I have everything you can imagine to delete it.

Till now, it is does not harm, but it will be wonderful to see this entry deleted.

Do you have any tip or trick?

Thanks again.

Regards,

Fouad Sabry

@Fouad G. Sabry - Thanks for sharing your query. I will check on this and get back.