URL:
https://community2.cloud-2.automationanywhere.digital/
I have run a bot and it stayed very long time without execution so I just clicked on Cancel.
Then I tried to run it once again, and it gives me the following message:
//
UNKNOWN: User: (<user_name>) is already run
ning a bot on device: (<device_name>)
//
I tried also to delete the device but it gives me the following message:
//
Cannot delete device, as it is part of an active bot deployment
//
So, I have tried the following action without any success in resolving the issue:
1 - Restart the "Automation Anywhere Bot Agent" service.
2 - Stop and then Start "Automation Anywhere Bot Agent" service.
3 - Uninstall and install the agent.
4 - Uninstall and clean the AA folders in the profile and install with admin the agent.
5 - Restart the computer
6 - Leaving the computer shut down (clean shut down with no sleep and no hibernation) for 1 night.
7 - Installing an older version of Automation Anywhere Bot Agent.
These steps did not resolve the issue.