I paused the running bot and then unfortunately chrome window got closed . afterwards i tried to run another bot , it is showing below(screenshot) error pop up and in the "IN PROGRESS" section status showing as paused... how can i resolve this ???

Screenshot (279)Screenshot (277)

2 replies

Userlevel 6
Badge +10

Hi @Pathuri Hema Mani Kiran​ ,


Good Day!


Please try to restart the Bot Agent service in the bot runner machine and check the behavior.


If you are still facing a issue then please create support case


How to create a support case :>

if you don't have access to the above link, email the AA Support team "" to get the access.


Thank you

thank for responding , i re-installed bot agent , finally the issue was resolved ....