I'm getting this error when I try to send a bot to a bot runner device, I checked points number one and two. I think it's a network problem, so I checked the firewall rules and nothing looks unusual.

Hi @Jason Adair Rossello Romero​ 

Good Day!

Please refer the below KB article for the reported error and follow the steps:

https://apeople.automationanywhere.com/s/article/A2019-Unable-to-run-bot-with-error/p>

If you are still facing an issue then please create a support case

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.