I'm getting this error when I try to send a bot to a bot runner device, I checked points number one and two. I think it's a network problem, so I checked the firewall rules and nothing looks unusual.

  • 11 August 2022
  • 1 reply


1 reply

Userlevel 6
Badge +10

Hi @Jason Adair Rossello Romero​ 


Good Day!


Please refer the below KB article for the reported error and follow the steps:>

If you are still facing an issue then please create a support case


How to create a support case :>

if you don't have access to the above link, email the AA Support team "" to get the access.