Hi @Elizabeth Nacino ,
Hope you have connected your device to CR before running the bot. If not checkout below tutorial for the same.
Hi @Elizabeth Nacino
Was it working previously, or has it started happening recently?
Unable to see you error screenshot, are you using community cr?
I'd recommend opening a support ticket with AA using below link
if you don't have access to the above link, Send an email to AA Support team "email@example.com" to get the access.
Please try deleting and re-adding the device.
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