I am unable to get list of browsers opened in my system while doing "capture" and getting error as attached.

check the extension in your browser

Hello @MILIND GAIKWAD​ ,

You can follow the steps listed here to resolve this. If that doesn't work then

1. Stop the Automation Anywhere Bot agent service.
2. Navigate to C:\ProgramData\AutomationAnywhere\GlobalCache.
3. Delete the content of the Global cache folder.
4. Start the Automation Anywhere Bot agent service.
5. Try re-running the Bot and see if that helps.

STILL NOT WORKING PROPERLY.SHOWING SAME ERROR

sir, it will showing same error.Is their another way to resolve this problem.

Hi @MILIND GAIKWAD​ 

Please find attachment and do the steps and please refer below article posted earlier in AA portal for solutions.

https://apeople.automationanywhere.com/s/question/0D52t000009vlnA/hi-while-using-a2019-recorder-i-am-getting-the-below-error-your-chrome-plugin-is-either-not-installed-or-disabled-please-help-me-how-to-resolve-this/p>

https://apeople.automationanywhere.com/s/question/0D52t000004GXLRCA4/a2019-community-error-while-recording-your-chrome-plugin-is-either-not-installed-or-disabled-for-troubleshooting-help-visit-the-automation-anywhere-documentation-and-search-for-chrome-plugin/p>

https://stackoverflow.com/questions/62679210/plugin-not-working-in-google-chrome-for-automation-anywhere/p>

Thanks ,

AM

Hi @MILIND GAIKWAD​ ,

Can you confirm Chrome Browser extension got added in your browser?

The same error, no solution works

Hi @Federico Antonio Raga Rojas​ ,

I'd recommend opening a support ticket with AA using below link

https://apeople.automationanywhere.com/s/support/p>

if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.