Question

I am unable to execute today's bot build. The bot agent intermittently disconnects from my workstation when attempting to deploy. Please advise.

  • 28 June 2022
  • 2 replies
  • 10 views

I am unable to execute today's bot build. The bot agent intermittently disconnects from my workstation when attempting to deploy. Please advise.

2 replies

I've also been having an issue running BOT's today. My connection is fine however it just spins at the "deploying to computer" stage. Is the system down?

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Hello @Claudia Jimenez Acosta​ 

 

I hope you are doing well.

 

Please refer to the below KB link and confirm if it helps to resolve the issue or not.

 

https://apeople.automationanywhere.com/s/article/device-connect-and-disconnect-intermittently/p>

 

If you are still facing an issue then please create a support case

 

 

 

How to create a support case :

 

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

 

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

 

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