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Question

I am unable to deploy bots in Community Edition - It is asking me to add Credentials but when I do it doesn't save. Getting Error Please Contact your system administrator.


URL : https://community.cloud.automationanywhere.digital/

Troubleshooting Steps Followed : Disconnected device - Deleted it - Uninstall Bot Agent - Reinstalled Bot Agent - Connected Again - But still credentials are not getting added.

 

How to fix this please help? I have to complete Master Certification..

 

4 replies

Tamil Arasu10
Most Valuable Pathfinder
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  • Most Valuable Pathfinder
  • 3274 replies
  • August 22, 2022

Hi @Rajaputra Sanjeev Singh​ ,

 

I believe you've tried during the downtime, Now the incident is resolved. Can you please try again?

 

"Community Edition (community)" is Down 

Incident Duration

From Aug 22, 2022 09:31 PM CEST to Aug 22, 2022 09:59 PM CEST (28 mins)

Affected Components

Community Edition (community)

Incident Status Updates

 

Resolved

All components are Operational

Posted on Aug 22, 2022 at 09:59 PM CEST

 

Acknowledged

"Community Edition (community)" is Down

Posted on Aug 22, 2022 at 09:31 PM CEST

 

Good Luck!

 

 

Thanks!


Tamil Arasu10
Most Valuable Pathfinder
Forum|alt.badge.img+16
  • Most Valuable Pathfinder
  • 3274 replies
  • August 22, 2022

  • Author
  • Cadet | Tier 2
  • 1 reply
  • August 23, 2022

Hi @Tamil Arasu​ 

I tried on different laptop as well.. still the same error.

No luck.

Could you please help?


Forum|alt.badge.img+4
  • Navigator | Tier 3
  • 12 replies
  • August 23, 2022

You could try with the updated version of bot agent by updating the existing one or uninstalling and reinstalling it again. Give it a try.


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