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  • I am unable to deploy bots in Community Edition - It is asking me to add Credentials but when I do it doesn't save. Getting Error Please Contact your system administrator.
Question

I am unable to deploy bots in Community Edition - It is asking me to add Credentials but when I do it doesn't save. Getting Error Please Contact your system administrator.

  • 22 August 2022
  • 4 replies
  • 30 views
S

URL : https://community.cloud.automationanywhere.digital/

Troubleshooting Steps Followed : Disconnected device - Deleted it - Uninstall Bot Agent - Reinstalled Bot Agent - Connected Again - But still credentials are not getting added.

 

How to fix this please help? I have to complete Master Certification..

 

4 replies

Tamil Arasu10
Rank
Userlevel 5
Badge +11

Hi @Rajaputra Sanjeev Singh​ ,

 

I believe you've tried during the downtime, Now the incident is resolved. Can you please try again?

 

"Community Edition (community)" is Down 

Incident Duration

From Aug 22, 2022 09:31 PM CEST to Aug 22, 2022 09:59 PM CEST (28 mins)

Affected Components

Community Edition (community)

Incident Status Updates

 

Resolved

All components are Operational

Posted on Aug 22, 2022 at 09:59 PM CEST

 

Acknowledged

"Community Edition (community)" is Down

Posted on Aug 22, 2022 at 09:31 PM CEST

 

Good Luck!

 

 

Thanks!

_Tamil_
Tamil Arasu10
Rank
Userlevel 5
Badge +11

Hi @Rajaputra Sanjeev Singh​ ,

 

Please check out the below link,

 

Set user device credentials

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html/p>

 

Thanks!

 

 

_Tamil_
S

Hi @Tamil Arasu​ 

I tried on different laptop as well.. still the same error.

No luck.

Could you please help?

R
Badge +4

You could try with the updated version of bot agent by updating the existing one or uninstalling and reinstalling it again. Give it a try.

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