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Cadet | Tier 2
August 22, 2022
Question

I am unable to deploy bots in Community Edition - It is asking me to add Credentials but when I do it doesn't save. Getting Error Please Contact your system administrator.

  • August 22, 2022
  • 4 replies
  • 97 views

URL : https://community.cloud.automationanywhere.digital/

Troubleshooting Steps Followed : Disconnected device - Deleted it - Uninstall Bot Agent - Reinstalled Bot Agent - Connected Again - But still credentials are not getting added.

 

How to fix this please help? I have to complete Master Certification..

 

    4 replies

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    August 22, 2022

    Hi @Rajaputra Sanjeev Singh​ ,

     

    I believe you've tried during the downtime, Now the incident is resolved. Can you please try again?

     

    "Community Edition (community)" is Down 

    Incident Duration

    From Aug 22, 2022 09:31 PM CEST to Aug 22, 2022 09:59 PM CEST (28 mins)

    Affected Components

    Community Edition (community)

    Incident Status Updates

     

    Resolved

    All components are Operational

    Posted on Aug 22, 2022 at 09:59 PM CEST

     

    Acknowledged

    "Community Edition (community)" is Down

    Posted on Aug 22, 2022 at 09:31 PM CEST

     

    Good Luck!

     

     

    Thanks!

    _Tamil_
    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    August 22, 2022
    Cadet | Tier 2
    August 23, 2022

    Hi @Tamil Arasu​ 

    I tried on different laptop as well.. still the same error.

    No luck.

    Could you please help?

    Navigator | Tier 3
    August 23, 2022

    You could try with the updated version of bot agent by updating the existing one or uninstalling and reinstalling it again. Give it a try.