Hi @Tunç Furkan Ceylan​ ,

Good Day!

Please check whether the device icons show connected in the device icon and follow the below KB article to add the device and to update the device credentials.

https://apeople.automationanywhere.com/s/article/Unexpected-error-setting/p>

If you are still facing an issue then please create a support case

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.