Skip to main content
Ground Control | Tier 1
June 7, 2022
Question

I am facing problem while connecting my local device

  • June 7, 2022
  • 3 replies
  • 75 views

I am facing problem while connecting my local deviceMicrosoftTeams-image

    3 replies

    Navigator | Tier 3
    June 7, 2022

    Hi Vikas 8517,

     

    • Can you delete Delete below file if exist, 

    C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties

     

    and then uninstall and reinstall the Bot Agent and check again?

     

    If this does not help,

    • Open Task Manager (as Admin)
    • Click Services
    • Click on STOP on "Automation Anywhere bot" running Service
    • Re-install bot agent

     

    Hope this helps!

     

    Fred

    Navigator | Tier 3
    June 7, 2022

    You may also check this out if none of the above work,

     

    Automation 360 - "Device error" while running a bot (automationanywhere.com)

    Navigator | Tier 3
    December 27, 2022

    Hi Vikas 8517,

     

    • Can you delete Delete below file if exist, 

    C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties

     

    and then uninstall and reinstall the Bot Agent and check again?

     

    If this does not help,

    • Open Task Manager (as Admin)
    • Click Services
    • Click on STOP on "Automation Anywhere bot" running Service
    • Re-install bot agent

     

    Hope this helps!

     

    Fred

    thank you, it worked