Question

I am facing problem while connecting my local device

V

I am facing problem while connecting my local deviceMicrosoftTeams-image

3 replies

F

Hi Vikas 8517,

 

  • Can you delete Delete below file if exist, 

C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties

 

and then uninstall and reinstall the Bot Agent and check again?

 

If this does not help,

  • Open Task Manager (as Admin)
  • Click Services
  • Click on STOP on "Automation Anywhere bot" running Service
  • Re-install bot agent

 

Hope this helps!

 

Fred

F

You may also check this out if none of the above work,

 

Automation 360 - "Device error" while running a bot (automationanywhere.com)

A
Badge +3

Hi Vikas 8517,

 

  • Can you delete Delete below file if exist, 

C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties

 

and then uninstall and reinstall the Bot Agent and check again?

 

If this does not help,

  • Open Task Manager (as Admin)
  • Click Services
  • Click on STOP on "Automation Anywhere bot" running Service
  • Re-install bot agent

 

Hope this helps!

 

Fred

thank you, it worked

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