How to validate the SSL certificate presented by the Control Room?

  • 12 November 2022
  • 3 replies

Userlevel 3
Badge +10

botrunner does not work, how can i fix it?

3 replies

Userlevel 7
Badge +10

Hello @Mehi Ikhuoria​  You may import the Control Room certificate to Bot Runner machines Trusted Root authorities location through MMC. You may follow the article below.

Userlevel 7
Badge +10

@Semih Öztürk​ : Please check if the below article helps.


if you are still facing an issue then please create a support case


How to create a support case :


if you don't have access to the above link, email the AA Support team "" to get access.

Userlevel 5
Badge +9

@Semih Öztürk​ ,


Kindly verify the following link to validate the certificate presents in the botrunner