Question

How to stop bot from in progress

  • 24 March 2022
  • 6 replies
  • 92 views

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image


6 replies

Userlevel 3
Badge +7

Hi @suryateja salvaji​ ,

 

Next to the process you want to stop, there is a sidebar towards the end of that row which lets you Pause or Kill the automation.

Is it unavailable to you?

 

Kind Regards,

Ashwin A.K

Userlevel 3
Badge +7

Hi @suryateja salvaji​ ,

 

Could you request your CR Administrator to create a role for you with the following permissions and see if that enables it?

imageKind Regards,

Ashwin A.K

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Not available

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how to stop bot in community edition

Userlevel 4
Badge +7

@S SuryaTeja ,

Try to move directly to historical if stop action/kill action doesn't work.

 

In community edition it doesn't exist due you are logged in the VM, so you can stop the bot using the run task window. or using API to reset the device.

HTH

Regards.

Userlevel 7
Badge +11

Hi @AshaHeyan ,

 

Please check below workaround that may help in resolving the issue:

 

  • Restart Bot Agent service

OR

  • Go to Devices -> My Devices and remove the device from the list and add it again.
  • Restart Bot Agent service

OR

  • Follow below steps -
  1. Uninstall Bot Agent
  2. Delete files in C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere
  3. Download and install Bot Agent again
  4. Log in to Control Room, Go to Devices -> My Devices, Add device, if device already exists, then overwrite

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