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How to send emails with a Reply-To address


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Hi,

 

I have a question regarding “Email” actions in A360, I have been trying to set up a “reply to” email since I need to specify different emails address depending on the message that I'm sending. this is a very common feature in other apps and it is usually very easy to be set up in different platforms but not in AA. 

 

Here’s an example of how it should look when the email has been sent

 

 

Does anyone have an idea of how this can be done in AA? I’m using a Gmail server but in the short term we will be moving out to Outlook server.

 

Thanks a lot for your help!

Best answer by Aaron.Gleason

At this time, neither the Email package nor the Microsoft 365 Outlook package have the ability to change the “Reply-To” field. I would contact your CSM or open a support ticket and request an enhancement based on your use case.

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Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • 503 replies
  • Answer
  • January 27, 2025

At this time, neither the Email package nor the Microsoft 365 Outlook package have the ability to change the “Reply-To” field. I would contact your CSM or open a support ticket and request an enhancement based on your use case.


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  • Author
  • Cadet | Tier 2
  • 1 reply
  • January 27, 2025
Aaron.Gleason wrote:

At this time, neither the Email package nor the Microsoft 365 Outlook package have the ability to change the “Reply-To” field. I would contact your CSM or open a support ticket and request an enhancement based on your use case.

Will do. thanks Aaron!


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