How to rename a device in A360 CR?

  • 27 January 2022
  • 8 replies


8 replies

Userlevel 6
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Sorry, I missed seeing the "Device Name". I believe, we can't change the device name. However, you can delete the device and re-create it with a new name


Userlevel 6
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Hi @Arvind Kotaru​ ,


Please find the below steps,


imageOnce you clicked the edit, you can find the below window



On the above "NickName", please update the new name and save it.





Userlevel 6
Badge +15

Ok, Thanks for sharing.


I hope this will work - deleting the user and device. To create the new user and assign an existing license.


Thank you @Tamil Arasu​. Yes, it is the device name that I want to change. Deleting and readding the device did not help either, already tried that.


After further research I think that it is not possible. The article states: You can edit only the nickname, description, device type, and screen resolution fields.

Aah, didn't thinks of that, let me try

That helped, thank you @Tamil Arasu​ for the tip!!


EDIT: Sorry, I spoke too fast. Deleting the user + device did not help either. I discovered that the device name is coming from the system name itself, which I don't think is changeable.


Thank you for your help though, @Tamil Arasu​!!


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Userlevel 6
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For Window 10,


  1. Select Start  > Settings  > System > About.
  2. Select Rename this PC.
  3. Enter a new name and select Next. You may be asked to sign in.
  4. Select Restart now or Restart later.


Thx @Tamil Arasu​ but that needs Admin privileges and a strong reasoning to convince IT to change it. I am not sure they will even agree to change after that. But thank you for the suggestion!