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Navigator | Tier 3
January 27, 2022
Question

How to rename a device in A360 CR?

  • January 27, 2022
  • 8 replies
  • 114 views

1

    8 replies

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    January 27, 2022

    Sorry, I missed seeing the "Device Name". I believe, we can't change the device name. However, you can delete the device and re-create it with a new name

     

    _Tamil_
    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    January 27, 2022

    Hi @Arvind Kotaru​ ,

     

    Please find the below steps,

     

    imageOnce you clicked the edit, you can find the below window

     

    image 

    On the above "NickName", please update the new name and save it.

     

     

    Thanks!

     

    _Tamil_
    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    January 27, 2022

    Ok, Thanks for sharing.

     

    I hope this will work - deleting the user and device. To create the new user and assign an existing license.

     

    _Tamil_
    Arvind KAuthor
    Navigator | Tier 3
    January 27, 2022

    Thank you @Tamil Arasu​. Yes, it is the device name that I want to change. Deleting and readding the device did not help either, already tried that.

     

    After further research I think that it is not possible. The article states: You can edit only the nickname, description, device type, and screen resolution fields.

     

    https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-my-devices.html

    Arvind KAuthor
    Navigator | Tier 3
    January 27, 2022

    Aah, didn't thinks of that, let me try

    Arvind KAuthor
    Navigator | Tier 3
    January 27, 2022

    That helped, thank you @Tamil Arasu​ for the tip!!

     

    EDIT: Sorry, I spoke too fast. Deleting the user + device did not help either. I discovered that the device name is coming from the system name itself, which I don't think is changeable.

     

    Thank you for your help though, @Tamil Arasu​!!

     

    MicrosoftTeams-image (2)

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    January 28, 2022

    Ok,

     

    For Window 10,

     

    1. Select Start  > Settings  > System > About.
    2. Select Rename this PC.
    3. Enter a new name and select Next. You may be asked to sign in.
    4. Select Restart now or Restart later.

     

    _Tamil_
    Arvind KAuthor
    Navigator | Tier 3
    January 28, 2022

    Thx @Tamil Arasu​ but that needs Admin privileges and a strong reasoning to convince IT to change it. I am not sure they will even agree to change after that. But thank you for the suggestion!