How to get the forwarded email section from an email message

Hi ​@madhu subbegowda ,

Is it possible to display $EmailDetails{emailMessageHtml}$ in a message?

Even though email body not retrieved unread emails marked as read.

 

 

There is no such key or any other key mentioned in above posts, refer documentation. You can check available keys in debug mode.

​@madhu subbegowda 

Got the same error for $EmailDetails{rawEmailContent}$ and $EmailDetails{emailMessageText}$

Field content must not be null

The python script does not retrieve the forwarded email

Hello Pramodi,

This seems to be a common issue since some email clients format forwarded content in ways that might not be readily accessible through standard email reading actions.
Is it possible to try these approaches to solve this:

Use Get property action: Instead of directly accessing the emailMessage property, try:
    $EmailDetails{emailAttachments}$
    $EmailDetails{emailHTML}$
The HTML version of the email often contains the complete content including forwarded sections.

Try different email reading modes:
    In the "Read email" action, try changing the "Read email mode" option to "HTML" instead of "Plain text"
    This preserves more of the original formatting and content

Use Regular Expressions:
    After reading the email (using HTML format), use a regex pattern action to extract content between forwarding markers
    Example pattern: (?s)(?i)------+ ?Forwarded message ?------+(.*?)(?=------+|$)

Check email headers:
    Sometimes the forwarded content may be stored in specific headers
    Try accessing $EmailDetails{emailHeaders}$ to see if that contains the information

Save email as .eml and parse:
    Save the entire email as an .eml file
    Then use String actions to parse the file content, which often preserves the forwarded sections

Which email service are you connecting to? Some services like Gmail might require specific approaches for accessing the complete forwarded content.