How to get the forwarded email section from an email message

I need to create an automation anywhere bot to read bounced emails and extract the original mail subject and recipient from the email body.

But the ------------ Forwarded email---------- section is not captured in the email body

What can I do to sort this?

The process I used is mentioned below but the forwarded message section was not displayed in the message

Connect Email action - using imap

Loop action - Read email - assigned to a dictionary variable

Message action - display message was set to $EmailDetails{emailMessage}$

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Hi! I’m going to tag a few folks who may be able to help!

@Vatsy

@Ganesh Bhat

@Marc Mueller

@devpatel
@pdube

Hi @Pamodi,

could you add a screenshot of the “original” mail and what is shown in your message box please?

We use the IMAP as well and we get the whole emailBody.

Cheers

Marc

@Marc Mueller The section highlighted in yellow is not fetched for the body

@Pamodi

Have tried to switch between 'Plain Text' and 'Html'?

Cheers

Marc

Yes I tried that still the highlighted in yellow not fetched @Marc Mueller

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