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Ground Control | Tier 1
February 25, 2022
Question

How do I delete the bot which is still in progress state? 1) I am not able to deploy any new bot as the previous bot is still in progress 2) I dont see a delete option in the In-Progress section

  • February 25, 2022
  • 3 replies
  • 225 views

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    3 replies

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    February 25, 2022

    Could you please restart the bot agent service from the MEA\DN874YN machine and execute the task again

    _Tamil_
    Automation Anywhere Team
    February 25, 2022

    Hi there, Please try the below steps one by one and check.

    • Restart Bot Agent service

    OR

    • Go to Devices -> My Devices and remove the device from the list and add it again.
    • Restart Bot Agent service

    OR

    • Follow below steps -
    1. Uninstall Bot Agent
    2. Delete files in C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere
    3. Download and install Bot Agent again
    4. Log in to Control Room, Go to Devices -> My Devices, Add device, if device already exists, then overwrite

     

    Source: https://apeople.automationanywhere.com/s/article/There-is-already-an-existing-deployment-in-progress-for-this-user-session-If-the-problem-persists-please-contact-your-system-administrator/p>

    Cadet | Tier 2
    August 26, 2025

    Why can’t you give the permission to stop the in progress activity to community users which would fix the issue permanently. I have some tasks in queue which needs to be stopped for registering the device again.

    The above steps didn’t helped