Hi Team, my bot requires to open excel files downloaded from email which are in different format. in a scenario i got below popup on excel after opening it. bot is not coming out of the open excel command to handle it in code.

  • 7 February 2022
  • 2 replies


2 replies

Userlevel 6
Badge +15

Hi @Vijay Gupta​ ,


I hope you have an MS Office license in your system. Please log in using the licensed account.


Or you can use Excel Basic package to avoid this error.>



Userlevel 4
Badge +7

Hi @Vijay Gupta​ ,


It looks like the Excel comes with some credentials.

Could you try entering the credentials and see if it works out for you?



Kind Regards,

Ashwin A.K