PFA image, where i am able to see user but it is not allowing me to select it. It is in disabled state.
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Hi @Sushant Kumar ,
Can you refresh the page and check again?
If this is not helping, I'd recommend opening a support ticket with AA using below link
https://apeople.automationanywhere.com/s/support/p>
if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.
Looks permission issue also please check that runner is machine alive or not
Please check out the below links,
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