Question

Hi, I'm trying to create a scheduled task bot, when I get into the 'Run as' step, there are no available bot runners. Am also unable to select a device pools. Bot can be executed my private bots folder, but not on public.

  • 29 April 2022
  • 1 reply
  • 4 views

Hi, I'm trying to create a scheduled task bot, when I get into the 'Run as' step, there are no available bot runners. Am also unable to select a device pools. Bot can be executed my private bots folder, but not on public.

1 reply

Userlevel 4
Badge +8

@Anfernee Ung​  For the bot runners to be available, you should have a default device set for that runner

 

https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/control-room/control-room-api/wlm-work-item-life-cycle.html/p>

 

if you are still facing any issue then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

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