Hi @Suma Rao​ ,

Thank you for interacting with us.

There are several reasons for this problem. We have proven steps to resolve this issue. Kindly refer to the knowledge article https://apeople.automationanywhere.com/s/article/When-user-logged-into-IQBot-but-Dashboard-doesn-t-load-or-Domain-list-is-empty-and-Timeout-after-sometimefor more details and raise the case with Automation Anywhere Support if this does not solve the problem.

Kind Regards,

Pranav Shah

Hi @Suma Rao​ ,

Could you verify whether the the following permissions have been enabled in the role which is mapped to your user?

Kind Regards,

Ashwin A.K