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Cadet | Tier 2
February 9, 2022
Question

Hi, I have IQ bots license but i am unable to see "Learning Instance" Tab.

  • February 9, 2022
  • 2 replies
  • 207 views

I have already assign IQ bots to certain roles and still there is No "Learning Instance" Tab available to Users.

How to fix this?​

    2 replies

    Automation Anywhere Team
    February 9, 2022

    Hi @Suma Rao​ ,

     

    Thank you for interacting with us.

     

    There are several reasons for this problem. We have proven steps to resolve this issue. Kindly refer to the knowledge article https://apeople.automationanywhere.com/s/article/When-user-logged-into-IQBot-but-Dashboard-doesn-t-load-or-Domain-list-is-empty-and-Timeout-after-sometimefor more details and raise the case with Automation Anywhere Support if this does not solve the problem.

     

    Kind Regards,

    Pranav Shah

    Ashwin A.K
    Navigator | Tier 3
    February 10, 2022

    Hi @Suma Rao​ ,

     

    Could you verify whether the the following permissions have been enabled in the role which is mapped to your user?

     

    image 

    Kind Regards,

    Ashwin A.K

    Blogs at TheCodingTheory - https://www.thecodingtheory.com