Question

Hi, I can't access a360 control room url on my local machine. The Control Room URL is accessible on AWS server where it was configured. Does anyone encounter same issue? Or anyone who can help me on this? Thank you

  • 13 October 2022
  • 1 reply
  • 12 views

Hi, I can't access a360 control room url on my local machine. The Control Room URL is accessible on AWS server where it was configured. Does anyone encounter same issue? Or anyone who can help me on this? Thank you

1 reply

Userlevel 4
Badge +8

Hi @Jr Salem​ ,

 

Validate if all the Ports are firewall rules are configured as per the following document - https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-firewall-rules.html/p>

 

If you are still facing an issue then kindly create a support case.

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

If you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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