Hi, I am using outlook and I want to connect to a shared mailbox with A360, so I can read emails from that mailbox. I see in some posts on this forum that that functionality isn't available (yet?). Does anyone have a workaround for this problem?

Hi,

I’m also facing the same issue with Shared mail box, unable to move all UNREAD emails from Inbox to a subfolder.

I’ve used “Move all emails”, “Move email in loop” commands, execution counter is moving forward but neither mails are moving nor throwing any error.

Are there any workarounds available?

Thank you.

Hi Team,

I am also facing issue while using Email triggers on the shared mailbox. Does anyone know how to resolve it and links for the solution.

Problem : I have the shared mailbox linked to my own mailbox and does not need any additional credentials to login. I want to use Email trigger on it to read the mails and store the data.

Please guide if anyone is aware about the solution. 

​@KJ 4611 

FYI

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/attended-automation/email-trigger.html

I have the shared mailbox linked to my own mailbox and does not need any additional credentials to login. I want to use Email trigger on it to read the mails and store the data. : Please local IT to get the mailbox credentials.

 There is no shared mailbox support for Microsoft Outlook but as a workaround, you can use the EWS server credentials flow with a shared email as a username string.