Hi @Flavio Henrique silva​ ,

Could you check your machine configuration that met are the A360 prerequisites?

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html/p>

Please check the Bot agent compatibility to the current control room

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-bot-agent-compatibility.html/p>

Hi @Flavio Henrique silva​ ,

Hope you are using On Prem Setup and please confirm if your H/W Specs are matching as per AA Recommendations? If you are not sure please checkout below links,

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-requirements-server-hardware.html

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-requirements-databases.html

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-load-balancer-settings-deploy.html

Capacity and performance planning

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-capacity-performance-planning.html

Concurrent bot deployments and executions

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/cloud-access-deployment-repository.html