Hello Saravanaa,

I request you to please check below article which will help to fix the issue:-

https://apeople.automationanywhere.com/s/article/OutlookV2-Metabot-fails-to-select-folder/p>

Also A360 do not support metabot, you have to provide a task logic in order to perform the action if its missing.

Thank you,

Prabhakar Jha

Automation Anywhere