If you are in Citrix environment, it would end up picking up the entire screen.
Also worth to check your Edge browser A360 extension is enabled.
Hope it helps.
please check your screen resolution, it should be 100%
The edge extension should be installed and enabled.
When you start MS Edge there should be an exe which should start automatically named ''Automation.Edge.BrowserAgent.exe".
If this does not start, use the below article to troubleshoot further or re-install the bot agent.
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