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Cadet | Tier 2
January 12, 2022
Question

Hello, i use the Screen Recorder for Recording click on a dropdown menu, i record this step and in AA it shows the right button is selected but if the bot run it clicks aside of this button ? and then the run failed

  • January 12, 2022
  • 12 replies
  • 185 views
Hello, i use the Screen Recorder for Recording click on a dropdown menu, i record this step and in AA it shows the right button is selected but if the bot run it clicks aside of this button ? and then the run failed

    12 replies

    NilsP97Author
    Cadet | Tier 2
    January 12, 2022

    Hey @Ashwin A.K​ 

     

    i tried this but it doesnt work too, it clicks on the left edge and get on a other site but not open the dropdown menu

    Automation Anywhere Team
    September 4, 2022

    Hello @Nils Pottbäcker​,

     

    Could you confirm if you are using 'Click' or 'Left Click' action? Please trying using 'Click' action if already using 'Left Click' action or vice-versa and validate.

     

    Make sure browser and Scaling of the Client machine is set to 100% 

     

    For windows 10 : 

     

    - Open Settings.

    - Click on System.

    - Click on Display.

    - Under the "Scale and layout" section

    - Set the scaling as 100% 

     

     

    For Windows 7 : 

     

    - Click on Start Menu > Control Panel > Under Appearance and Personalization click on - Adjust Screen Resolution.

    - On Screen resolution screen find option which says “Make text and other items larger or smaller” click on that.

    - Make sure your font scaling is set to 100%.