Navigator | Tier 3

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Getting number of attachments from an e-mail

Forum|Forum|1 year ago
July 17, 2025
19 replies
342 views

Hallo,

AAe 360 version: build 23186 on-premise,

E-mail package: 3.6.0-20210504-084515

I’m having a hard times getting number of attachment (email propertie from a dictionary variable: emailNoOfAttachments) of e-mails from a e-mail box connected via:

For every e-mail i get null despite some of the e-mails have attachments.

Furthermore, all other e-mail attributes work flawlessly, such as: emailSubject, emailFrom , emailTo…

What can be the reason for this issue? Where should i look for?

Any clues?

greetings Michal

Best answer by Padmakumar

Hi @MichalTurek ,

Indeed. The bug was fixed in the 3.18.2 package version.

P

poonamindure

Navigator | Tier 3

Hallo,

AAe 360 version: build 23186 on-premise,

E-mail package: 3.6.0-20210504-084515

I’m having a hard times getting number of attachment (email propertie from a dictionary variable: emailNoOfAttachments) of e-mails from a e-mail box connected via:

For every e-mail i get null despite some of the e-mails have attachments.

Furthermore, all other e-mail attributes work flawlessly, such as: emailSubject, emailFrom , emailTo…

What can be the reason for this issue? Where should i look for?

Any clues?

greetings Michal

-Make sure you are using the correct key as “emailNoOfAttachments“ as it is case sensitive.

-you will get value for the variable “emailNoOfAttachments“ inside a email loop only like “For each email in mailbox.”

-Try updating version for Email package.

-Try to log values for subject line and email ID for which you are getting no. of attachment count and log for null values also to get clear picture

P

poonamindure

Navigator | Tier 3

Hallo,

AAe 360 version: build 23186 on-premise,

E-mail package: 3.6.0-20210504-084515

I’m having a hard times getting number of attachment (email propertie from a dictionary variable: emailNoOfAttachments) of e-mails from a e-mail box connected via:

For every e-mail i get null despite some of the e-mails have attachments.

Furthermore, all other e-mail attributes work flawlessly, such as: emailSubject, emailFrom , emailTo…

What can be the reason for this issue? Where should i look for?

Any clues?

greetings Michal

Make sure you're referencing the key exactly as emailNoOfAttachments—it's case-sensitive.
try to use loop ike “For each email in mailbox.” If you're accessing it outside that context, it might not work.
try to update Email package version
try to add logs for null value and also where you are getting no of attachment count

M

MichalTurekAuthor

Navigator | Tier 3

Hallo,

it seems that it was known issue which had been fixed with 3.18.2 release of an e-mail package.

PadmakumarAnswer

Premier Pathfinder | Tier 7

Hi @MichalTurek ,

Indeed. The bug was fixed in the 3.18.2 package version.

Padmakumar

M

MichalTurekAuthor

Navigator | Tier 3

Hallo, i’m facing another issue:

Since changing from 3.6.0 to newest 3.28.0 email package version, i’ve started to receive below error:

“The request failed. The request failed. PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target”.

How could i fix that?

Padmakumar

Premier Pathfinder | Tier 7

Hallo, i’m facing another issue:

Since changing from 3.6.0 to newest 3.28.0 email package version, i’ve started to receive below error:

“The request failed. The request failed. PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target”.

How could i fix that?

You are getting this error at which stage? Means at the Email Connection itself or while looping through the Emails?

Padmakumar

M

MichalTurekAuthor

Navigator | Tier 3

Hallo, i’m facing another issue:

Since changing from 3.6.0 to newest 3.28.0 email package version, i’ve started to receive below error:

“The request failed. The request failed. PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target”.

How could i fix that?

You are getting this error at which stage? Means at the Email Connection itself or while looping through the Emails?

Hallo @Padmakumar , having this error on the EWS Connection stage with 3.28.0 package. With 3.6.0 everythng works smooth...

Padmakumar

Premier Pathfinder | Tier 7

Hallo, i’m facing another issue:

Since changing from 3.6.0 to newest 3.28.0 email package version, i’ve started to receive below error:

“The request failed. The request failed. PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target”.

How could i fix that?

You are getting this error at which stage? Means at the Email Connection itself or while looping through the Emails?

Hallo @Padmakumar , having this error on the EWS Connection stage with 3.28.0 package. With 3.6.0 everythng works smooth...

Which authentication method are you using?

Padmakumar

M

MichalTurekAuthor

Navigator | Tier 3

Hallo, i’m facing another issue:

Since changing from 3.6.0 to newest 3.28.0 email package version, i’ve started to receive below error:

“The request failed. The request failed. PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target”.

How could i fix that?

You are getting this error at which stage? Means at the Email Connection itself or while looping through the Emails?

Hallo @Padmakumar , having this error on the EWS Connection stage with 3.28.0 package. With 3.6.0 everythng works smooth...

Which authentication method are you using?

EWS server Basic authentication

Padmakumar

Premier Pathfinder | Tier 7

Hallo, i’m facing another issue:

Since changing from 3.6.0 to newest 3.28.0 email package version, i’ve started to receive below error:

“The request failed. The request failed. PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target”.

How could i fix that?

You are getting this error at which stage? Means at the Email Connection itself or while looping through the Emails?

Hallo @Padmakumar , having this error on the EWS Connection stage with 3.28.0 package. With 3.6.0 everythng works smooth...

Which authentication method are you using?

EWS server Basic authentication

How about your Control Room version?

Padmakumar

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