Skip to main content
Question

Get error when for AAE client Installing


Forum|alt.badge.img+4

Screenshot 2022-01-05 082801Hello,

I get error message when i want to install AAE client desktop 11.3.5.

Please i need your assistance.

 

thanks

7 replies

Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • January 5, 2022

Hi @Isaiah OLOYEDE​ ,

 

If you need assistance on this, I'd recommend opening a support ticket with AA using below link

https://apeople.automationanywhere.com/s/support/p>


Forum|alt.badge.img+4
  • Author
  • Navigator | Tier 3
  • 19 replies
  • January 5, 2022

Forum|alt.badge.img+12

Hello @Isaiah OLOYEDE​ , Ensure to download and install the base version, not the service release.

https://automationanywhere.app.box.com/s/7flthwtuyiua4mcdpf18d533m3k3qnj7/folder/112210619581


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • January 5, 2022

Hi @Isaiah OLOYEDE​ ,

 

In the same Folder Please install Base Version Exe and then install Patch i.e 11.3.5.4


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • January 5, 2022

Hi @Isaiah OLOYEDE​ ,

 

To resolve the issue, make sure the base version of the product is installed i.e. 11.3.5 and then run the patch installer i.e 11.3.5.4 on top of the base version.

 


Forum|alt.badge.img+4
  • Author
  • Navigator | Tier 3
  • 19 replies
  • January 5, 2022

Screenshot 2022-01-05 104022I don't have this patch in folder


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • January 5, 2022

Hi @Isaiah OLOYEDE​ ,

 

PFB links to install which patch version you want, i.e .4 and .5

 

 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings