Hi,Trying to do POC - Agentic AI, having Enterprise Edition. Few clarifications.Model connections - No default models are getting loaded and don't have option to create new model to configure. Am I missing any roles or permissions. From “Automation” - Trying to access the “AI Skill” getting the error message as “ Error - Access is denied” . From the above clearly showing the logged user doesn’t have proper roles and permissions. please guide the required steps.Note:Added the user with roles: AAE_Basic, AAE_Bot Developer. Please share any links for reference and consider this as priority. Let me know if any clarifications on the above.Thanks.

S

subbu2025

Cadet | Tier 2

Solved

From "Automation" menu , unable to access AI Skill getting "Access is denied".

Forum|Forum|1 year ago
July 2, 2025
7 replies
185 views

Hi,

Trying to do POC - Agentic AI, having Enterprise Edition. Few clarifications.

Model connections - No default models are getting loaded and don't have option to create new model to configure. Am I missing any roles or permissions.
From “Automation” - Trying to access the “AI Skill” getting the error message as “ Error - Access is denied” .

From the above clearly showing the logged user doesn’t have proper roles and permissions. please guide the required steps.

Note:

Added the user with roles: AAE_Basic, AAE_Bot Developer. Please share any links for reference and consider this as priority. Let me know if any clarifications on the above.

Thanks.

This topic has been closed for replies.

Best answer by Padmakumar

Thanks @MAIYA_0

My Lead is assigned with the role as “AAE_Admin” and for mine he’s able to add the role “AAE_Basic”, but unable to add/find the role “Pro Developer Custom role”.

Please suggest how to create the above custom role? thanks

Hi @subbu2025 ,

Through the Admin account, access the Roles section where you will find an option to create new role. Please add a new role (you can name it anything you like) and give the below permissions

MAIYA_0

Navigator | Tier 3

Hi @subbu2025 ,

AI Agent Studio requires Enterprise Platform license. After procuring the Enterprise Platform license, the IT Admin, with the AAE_Admin role, would create a role for the Automation Admin. After which, the Automation Admin would create roles and assign permissions to other users based on their tasks.

Required roles to access AI: Citizen Developer Custom role/ Pro Developer Custom role/ Automation Admin Custom role

Fore more information regerding the user roles, refer here.

Other references:

NITHISH MAIYA V ********* LinkedIn URL: https://www.linkedin.com/in/nithish-maiya-v

S

subbu2025Author

Cadet | Tier 2

Thanks @MAIYA_0

My Lead is assigned with the role as “AAE_Admin” and for mine he’s able to add the role “AAE_Basic”, but unable to add/find the role “Pro Developer Custom role”.

Please suggest how to create the above custom role? thanks

MAIYA_0

Navigator | Tier 3

Hi @subbu2025,

In your AA Control room, Are you able to see the options mentioned on screenshots?

NITHISH MAIYA V ********* LinkedIn URL: https://www.linkedin.com/in/nithish-maiya-v

S

subbu2025Author

Cadet | Tier 2

No. I dont see the Skills under AI. Attached screenshot for reference. Along with the roles assigned. Please let me know the required steps to perform. thanks

S

subbu2025Author

Cadet | Tier 2

@MAIYA_0 - Please let me know on next steps to fix the issue. Thanks

PadmakumarAnswer

Premier Pathfinder | Tier 7

Thanks @MAIYA_0

My Lead is assigned with the role as “AAE_Admin” and for mine he’s able to add the role “AAE_Basic”, but unable to add/find the role “Pro Developer Custom role”.

Please suggest how to create the above custom role? thanks

Hi @subbu2025 ,

Through the Admin account, access the Roles section where you will find an option to create new role. Please add a new role (you can name it anything you like) and give the below permissions

Padmakumar

S

subbu2025Author

Cadet | Tier 2

thanks @Padmakumar. Will revert if any queries.

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