EXTRACT_FAILED - [Native] : 500 : DOCUMENT_FAILED : The file cannot be processed due to an unexpected error

​@SURYAVARMA MADIRAJU I’ve seen a similar error in the past, and it was a corrupted (empty, in my case) PDF. I would try first manually processing the document and see if it works.

If it does, great! Check the rest of your workflow to ensure the file is getting to where it needs to be.

If it does not, there is something potentially wrong with the file. You can try one of the on-line PDF size reducer sites and see if they can make another version of the document for testing.