Event Trigger Process

Hi everyone,
I'm experiencing a strange issue on my Windows Server. When I log in and access the Control Room using the Bot Runner account for unattended execution, everything appears to be working fine — the trigger validation confirms that it's up and running.
However, once I log out and the user session closes, the process
C:\Program Files\Automation Anywhere\Bot Agent\jre\bin\TriggerListener.exe
gets terminated automatically.
Has anyone encountered a similar issue before? Any suggestions or workarounds would be greatly appreciated.
Thanks in advance!