Question

Estou tentando criar um Bot. Ao criar aparece a mensagem "Ocorre um um Problema Inesperado" Alguém saberia me dizer o que posso fazer?

  • 5 February 2022
  • 2 replies
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Estou tentando criar um Bot. Ao criar aparece a mensagem "Ocorre um um Problema Inesperado" Alguém saberia me dizer o que posso fazer?

2 replies

Hi

 

Go to services.msc and check if the Bot Agent service is running. If you have admin access restart the service once.

 

or

Check device is connect to control room , refer below article

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-edit-device-credentials.html?_gl=1*1h6x7gs*_ga*OTM1MDgzMzY5LjE2Mjk3MTk4OTU.*_ga_DG1BTLENXK*MTY0NDE0MTkzMi4xNTUuMS4xNjQ0MTQzODUyLjQ4amp;_ga=2.83655830.1494395145.1644141934-935083369.1629719895

Userlevel 5
Badge +8

Hi @Claudio Coelho​ ,

 

I'd recommend opening a support ticket with AA using below link

 

https://apeople.automationanywhere.com/s/support/p>

 

if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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