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Ground Control | Tier 1
February 5, 2022
Question

Estou tentando criar um Bot. Ao criar aparece a mensagem "Ocorre um um Problema Inesperado" Alguém saberia me dizer o que posso fazer?

  • February 5, 2022
  • 2 replies
  • 63 views
Estou tentando criar um Bot. Ao criar aparece a mensagem "Ocorre um um Problema Inesperado" Alguém saberia me dizer o que posso fazer?

    2 replies

    Most Valuable Pathfinder
    February 6, 2022

    Hi

     

    Go to services.msc and check if the Bot Agent service is running. If you have admin access restart the service once.

     

    or

    Check device is connect to control room , refer below article

     

    https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-edit-device-credentials.html?_gl=1*1h6x7gs*_ga*OTM1MDgzMzY5LjE2Mjk3MTk4OTU.*_ga_DG1BTLENXK*MTY0NDE0MTkzMi4xNTUuMS4xNjQ0MTQzODUyLjQ4amp;_ga=2.83655830.1494395145.1644141934-935083369.1629719895

    Most Valuable Pathfinder
    February 6, 2022

    Hi @Claudio Coelho​ ,

     

    I'd recommend opening a support ticket with AA using below link

     

    https://apeople.automationanywhere.com/s/support/p>

     

    if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

    Chand