Error while Updating CR from V27 to V28

  • 28 April 2023
  • 1 reply


While trying to upgrade the CR from version 27 to V28 I am getting the following error



The DB and the CR is in the Same System.

Any Idea why the issue is coming?

1 reply

Userlevel 5
Badge +9

@saeil lilla 

With the release of A360.28, Automation Anywhere have has moved to Opensearch (OS) from Elasticsearch  (ES). All on-premise installations who started using Automation 360 from A360.15 or older must check for any ES indices created by ES v6.x.

The upgrade to A360.28 will fail if any ES index created by ES 6.x is present. Any ES index created by ES v6.x cannot be migrated to OS 2.x. ES indices created by ES v7.x can be migrated. AA recommends all impacted customers to check, re-index & verify the upgrade of all ES indices created by ES 6.x to ES 7.x before planning an upgrade to A360.28.

Kindly check the follow  KB article to identify if you are using old ES indices.