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Error: This may be due to a network connectivity issue with the device.

  • April 17, 2025
  • 3 replies
  • 82 views

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To continue, please check that the device is running and connected to the internet and try again.  If you continue to see this message, please contact your system administrator.

 

Hello, I downloaded the community version and I am an intern now. Anyway, I cannot connect to the local device, and I don't know the reason. I would appreciate it if you could help me.

This may be due to a network connectivity issue with the device. To continue, please check that the device is running and connected to the internet and try again. If you continue to see this message, please contact your system administrator.

this link is unable for me

Please refer the below KB article for the reported error and follow the steps:

https://apeople.automationanywhere.com/s/article/Bot-Agent-installation-non-compatible-OS/p>

 

Best answer by Aaron.Gleason

Start here and see if that works:

Reminder: Community Edition is for non-commercial use only.

3 replies

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • Answer
  • April 17, 2025

Start here and see if that works:

Reminder: Community Edition is for non-commercial use only.


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  • Author
  • Cadet | Tier 2
  • April 17, 2025

ı watch this video ı  my windows language is Turkısh. Is that a problem ? ı downloaded extension   when ı click to connect your local device ı saw that error.

 


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  • Author
  • Cadet | Tier 2
  • April 18, 2025

I've been trying to solve this problem for two days, but no luck. If you know anything about it, I'd appreciate your help.