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Question

Error scheduling a bot on Automation Anywhere through admin

  • January 30, 2023
  • 6 replies
  • 1689 views

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  • Navigator | Tier 3
  • 15 replies

message":"Error creating RDP session.","details":"This may be due to multiple reasons. To continue, please\n\n1. Please check the number of max session count is configured for this machine\n2. Please find out if no one else has RDP on the machine\n3. Please check that there are no other processes holding RDP connection on the machine\n\nIf you continue to see this message, please contact your system administrator.","correctiveAction":"","code":"rdp.error

I keep getting this error after scheduling the bot, it fails immediately and gives this error

 

6 replies

Tamil Arasu10
Most Valuable Pathfinder
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  • Most Valuable Pathfinder
  • 3274 replies
  • January 30, 2023

Hi @s 9425 ,

Please check the below article.

https://apeople.automationanywhere.com/s/article/Automation-360  which might helps to resolve your issue.


rbkadiyam
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  • Navigator | Tier 3
  • 578 replies
  • January 30, 2023

@s 9425  This issue may occur different reasons

In my scenario, it was happened due to third party password reset (Sailpoint password reset plugin).

This may occur if any CTRL+ALT+DeL policy disabled 

 

another solution

Step 1 : Have to use Regular deployment setting rather than RDP deployment

Step 2:  Please run below script whenever you are login into bot runner vdi (no need to sign out, disconnect just execute below script)

              --- Save file As DisconnectRDP_Lock.bat-------

for /f "skip=1 tokens=3" %%s in ('query user %USERNAME%') do (

  %windir%\System32\tscon.exe %%s /dest:console

)

rem Rundll32.exe user32.dll, LockWorkStation

 


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  • Author
  • Navigator | Tier 3
  • 15 replies
  • January 31, 2023
Tamil Arasu10 wrote:

Hi @s 9425 ,

Please check the below article.

https://apeople.automationanywhere.com/s/article/Automation-360  which might helps to resolve your issue.

Hi, I can’t access the link can you send the solution in text here, or an alternative link.

Thank you


Andoni
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  • Navigator | Tier 3
  • 85 replies
  • October 3, 2023
s 9425 wrote:
Tamil Arasu10 wrote:

Hi @s 9425 ,

Please check the below article.

https://apeople.automationanywhere.com/s/article/Automation-360  which might helps to resolve your issue.

Hi, I can’t access the link can you send the solution in text here, or an alternative link.

Thank you

Have you solved this issue? It happens to us as well (using A360 Cloud)


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  • Cadet | Tier 2
  • 7 replies
  • March 11, 2025
Tamil Arasu10 wrote:

Hi @s 9425 ,

Please check the below article.

https://apeople.automationanywhere.com/s/article/Automation-360  which might helps to resolve your issue.

My issue is for 5 in this article and resolution does not describe much, could you please what and where to do exactly

 


Dineshkumar Muthu
Navigator | Tier 3
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@s 9425 ,

There might be another user logged into the bot runner device. You need to logout the existing user connection. This might resolve your issue.

Best of luck! Let us know if it works.


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