Question

Error scheduling a bot on Automation Anywhere through admin

  • 30 January 2023
  • 4 replies
  • 1295 views

Badge +5

message":"Error creating RDP session.","details":"This may be due to multiple reasons. To continue, please\n\n1. Please check the number of max session count is configured for this machine\n2. Please find out if no one else has RDP on the machine\n3. Please check that there are no other processes holding RDP connection on the machine\n\nIf you continue to see this message, please contact your system administrator.","correctiveAction":"","code":"rdp.error

I keep getting this error after scheduling the bot, it fails immediately and gives this error

 


4 replies

Userlevel 6
Badge +15

Hi @s 9425 ,

Please check the below article.

https://apeople.automationanywhere.com/s/article/Automation-360  which might helps to resolve your issue.

Userlevel 5
Badge +14

@s 9425  This issue may occur different reasons

In my scenario, it was happened due to third party password reset (Sailpoint password reset plugin).

This may occur if any CTRL+ALT+DeL policy disabled 

 

another solution

Step 1 : Have to use Regular deployment setting rather than RDP deployment

Step 2:  Please run below script whenever you are login into bot runner vdi (no need to sign out, disconnect just execute below script)

              --- Save file As DisconnectRDP_Lock.bat-------

for /f "skip=1 tokens=3" %%s in ('query user %USERNAME%') do (

  %windir%\System32\tscon.exe %%s /dest:console

)

rem Rundll32.exe user32.dll, LockWorkStation

 

Badge +5

Hi @s 9425 ,

Please check the below article.

https://apeople.automationanywhere.com/s/article/Automation-360  which might helps to resolve your issue.

Hi, I can’t access the link can you send the solution in text here, or an alternative link.

Thank you

Userlevel 3
Badge +8

Hi @s 9425 ,

Please check the below article.

https://apeople.automationanywhere.com/s/article/Automation-360  which might helps to resolve your issue.

Hi, I can’t access the link can you send the solution in text here, or an alternative link.

Thank you

Have you solved this issue? It happens to us as well (using A360 Cloud)

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