Error opening recorder window in Automation Anywhere

Hi,

Try restarting your machine, double-check if the extension is enabled properly, and reinstall the extension once again. I hope it fixes the Recorder capture error.

Thanks for your help!

I restarted my machine and checked the extension, but the error still persists.

Hi ​@matheusrocharpa ,

Could you please provide the exact error you are getting in English?

Hi ​@matheusrocharpa,

Could you check this:

Type on your keyboard WinKey+R and search for services.msc and check if your “Automation Anywhere Bot Agent” is running.

In Chrome check if this is there and active:

Cheers

Marc

Hi ​@Marc Mueller, thanks for your help!

I followed the steps you recommended, but it didn't work.