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Error occurred while reading browser list from device

  • 27 August 2023
  • 1 reply
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Hi All,

I am getting the above error, I am already restarted bot agent again facing same issue.

any one help us 

 

Regards

Krishna

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Best answer by ravi.pothana 28 August 2023, 19:45

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Hi @kasi krishna reddy 

Please provide more information about the error by reviewing the “Bot_Launcher” log file as per documentation. 
https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/working-with-automation-tasks/analyze-bot-agent-logs.html
 

Also please make sure ‘Automation 360’ browser extension/plugin is enabled, if not please enable and try to run again. 
https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/browser-extension-enhancements.html

 

Thank you. 

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