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Navigator | Tier 3
October 8, 2025
Question

Email Trigger multiple times for every incoming email

  • October 8, 2025
  • 3 replies
  • 84 views

Hi All, 

I have an issue. The email trigger for every incoming mails despite the conditions that I have set. If someone have an idea please. 

 

    3 replies

    Padmakumar
    Premier Pathfinder | Tier 7
    Premier Pathfinder | Tier 7
    October 8, 2025

    Hi ​@LnMamou ,

     

    Refer to the below thread to see if it helps or not.

     

    Repeated executions occur when using the email trigger | Community

    Padmakumar
    LnMamouAuthor
    Navigator | Tier 3
    October 8, 2025

    @Padmakumar  Hello , I’ve already looked at it but doesn’t help me

    Padmakumar
    Premier Pathfinder | Tier 7
    Premier Pathfinder | Tier 7
    October 8, 2025

    @Padmakumar  Hello , I’ve already looked at it but doesn’t help me

    Ok. 

    Before doing any real work:

    1. Extract a unique identifier from the email (preferably Internet Message-ID; fall back to a hash of From + Subject + ReceivedDate + Size).
    2. Check a local/central registry (CSV/Excel/DB/table) of processed IDs.
    3. If already seen → skip. Else → add it → continue.

     

    Best practice:

    Moving to a processed folder is the most reliable way to prevent the next poll from seeing the same message. So your trigger filter excludes processed items.

    Padmakumar