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Hi All,
 

When we are running the bot using Email Triggers do the application(Outlook) need to be open I am using Outlook as the option to read an emails.

 

Thanks in advance 

Hi @Charan 3219,

When using Email Triggers in Automation Anywhere A360 with Outlook, the Outlook application does not necessarily need to be open

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/attended-automation/email-trigger.html

 

To summarize:

  • Microsoft 365/Exchange: Outlook does not need to be open.
  • Local Outlook Client: Outlook might need to be open to ensure real-time email processing.

 

 

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