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Vatsy
Most Valuable Pathfinder
VatsyMost Valuable Pathfinder
Most Valuable Pathfinder
October 21, 2024
Solved

Document Automation Training Camp - Week 2 - The Learning Instance Processing Doesn't Start

  • October 21, 2024
  • 2 replies
  • 107 views

Hi,

I created a new learning instance (Invoices - Vatsal - Training 2024-10-21) but when I click on Process action, nothing happens and my request remains in the Open state in the View status queue.

I am NOT able to move ahead with the Week 2 Game Plan trainings due to this issue. Kindly help resolve this issue.

 

Thanks,

Vatsal

Best answer by Micah.Smith

The first time you run one, it can take a long time to download the corresponding OCR engine/packages. Dependent on internet speeds, it could be 20+ min. Check the globalcache directory, and see if its continuing to expand in size, that would let you know if something is still downloading or not.

2 replies

Micah.Smith
Automation Anywhere Team
Micah.SmithAnswer
Automation Anywhere Team
October 21, 2024

The first time you run one, it can take a long time to download the corresponding OCR engine/packages. Dependent on internet speeds, it could be 20+ min. Check the globalcache directory, and see if its continuing to expand in size, that would let you know if something is still downloading or not.

    Vatsy
    Most Valuable Pathfinder
    VatsyMost Valuable PathfinderAuthor
    Most Valuable Pathfinder
    October 21, 2024

    Thanks for your response @Micah.Smith!
    Yes, I checked the package module and once the relevant packages were downloaded, it started working! Week 2 Game Plan is completed! :)

    Vatsal Mehta - Ideate. Automate. Innovate. - LinkedIn URL: https://www.linkedin.com/in/vatsalmehta18
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