Skip to main content
Solved

Document Automation Training Camp - Week 2 - The Learning Instance Processing Doesn't Start

  • October 21, 2024
  • 2 replies
  • 56 views
Vatsy
Most Valuable Pathfinder
Forum|alt.badge.img+16
  • VatsyMost Valuable Pathfinder
  • Most Valuable Pathfinder
  • 163 replies

Hi,

I created a new learning instance (Invoices - Vatsal - Training 2024-10-21) but when I click on Process action, nothing happens and my request remains in the Open state in the View status queue.

I am NOT able to move ahead with the Week 2 Game Plan trainings due to this issue. Kindly help resolve this issue.

 

Thanks,

Vatsal

Best answer by Micah.Smith

The first time you run one, it can take a long time to download the corresponding OCR engine/packages. Dependent on internet speeds, it could be 20+ min. Check the globalcache directory, and see if its continuing to expand in size, that would let you know if something is still downloading or not.

Vatsal Mehta - Ideate. Automate. Innovate. - LinkedIn URL: https://www.linkedin.com/in/vatsalmehta18

2 replies

Micah.Smith
Automation Anywhere Team
Forum|alt.badge.img+14
  • Micah.Smith
  • Automation Anywhere Team
  • 424 replies
  • Answer
  • October 21, 2024

The first time you run one, it can take a long time to download the corresponding OCR engine/packages. Dependent on internet speeds, it could be 20+ min. Check the globalcache directory, and see if its continuing to expand in size, that would let you know if something is still downloading or not.

Vatsy
Most Valuable Pathfinder
Forum|alt.badge.img+16
  • VatsyMost Valuable Pathfinder
  • Author
  • Most Valuable Pathfinder
  • 163 replies
  • October 21, 2024

Thanks for your response @Micah.Smith!
Yes, I checked the package module and once the relevant packages were downloaded, it started working! Week 2 Game Plan is completed! :)

Vatsal Mehta - Ideate. Automate. Innovate. - LinkedIn URL: https://www.linkedin.com/in/vatsalmehta18


Terms & ConditionsCookie settingsAccessibility statement