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After I Create learning Instance In Document Automation  when I use Process in file type of PDF (one page )  it take long time and Failed ( status ) and give me this Error =>

“EXTRACT_FAILED - ANative] : 500 : StorageSvcError : File upload failed : File name: 0_processed.png, File type: PREPROCESSED_IMAGE, msg: "An unexpected problem occurred"}” 

a try on file type tiff and it work and Status (Completed) 

Does anyone have an explanation or solution to this problem?

 

following the post as i am facing the same issue.


I’m encountering a similar issue at extraction step. I received the following error:

EXTRACT_FAILED - -Native] : 500 : INTERNAL_FAILURE : Unexpected error sending message to process stdin.

Has anyone faced this before, and if so, could you share any insights or solutions? Any assistance would be greatly appreciated!

Thank you!


I tried changing the package version. Two bots are created by the instance name, try downgrading the package. 


@Enab this error occurs when i try to Process the instance it self not when i use document package .


@Enab this error occurs when i try to Process the instance it self not when i use document package .

it automatically creates a bot and runs the process.


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